Terms of service

Terms and Conditions of Use - Duo Bijoux

Welcome to Duo Bijoux! By accessing or using our website, you agree to abide by these Terms and Conditions of Use (TCU). These terms govern the use of our website and your interactions with Duo Bijoux as a customer. Please read them carefully before making a purchase.

1. Company Information

• Company Name: TRIGA, operating under the trade name Duo Bijoux

• Legal Form: Simplified Joint-Stock Company (SAS)

• RCS Number: 934 165 218 R.C.S. Paris

• Headquarters Address: 61 rue de Lyon, 75012 Paris, France

• Contact Email: contact@duobijoux.com

2. Purpose of the Terms of Use

These TCU define the rules and conditions governing the use of our website and the purchase of our products. By using our site or placing an order, you acknowledge that you have read, understood, and accepted these terms.

3. Use of the Website

• Minimum Age:

By using this site, you confirm that you are of legal age (18 years or older) or have obtained the consent of a legal guardian.

• Personal Use:

The content on this site is intended for personal, non-commercial use only.

4. Products and Orders

• Product Descriptions:

Duo Bijoux offers handcrafted creations. Each piece is unique and may feature slight variations compared to the images displayed on the website. These differences may include variations in color, size, or finish due to lighting or the crafting process, emphasizing the uniqueness of each piece.

• Availability:

Products are offered subject to availability. Duo Bijoux reserves the right to limit quantities or refuse orders if items are out of stock or if there are doubts about the legitimacy of the order.

5. Pricing and VAT

All prices displayed on the Duo Bijoux website are in euros (€).

As a business operating under the basic VAT exemption scheme, we neither collect nor charge VAT, in accordance with Article 293 B of the French General Tax Code. Therefore, no VAT will be applied or deductible on your purchases.

6. Return and Refund Policy

Duo Bijoux offers a 14-day return period in compliance with European regulations. For more details on returns, exchanges, and refunds, please refer to our Return and Refund Policy.

7. Shipping

• Delivery Times and Fees:

Delivery times and fees vary depending on the destination. Detailed information is provided at checkout.

• Responsibility:

Duo Bijoux cannot be held liable for delays caused by shipping carriers or other factors beyond our control.

8. Limitation of Liability

• Website Use:

Duo Bijoux disclaims liability for damages resulting from the use of this site, including but not limited to errors, viruses, or data loss.

• Product Use:

We cannot be held responsible for damages resulting from misuse or improper care of our products.

9. Intellectual Property

All content on the Duo Bijoux website, including images, logos, text, and designs, is the exclusive property of Duo Bijoux and is protected under intellectual property laws. Unauthorized reproduction or use is prohibited.

10. Data Protection and Privacy

Duo Bijoux places great importance on protecting your privacy and collects your data in accordance with our Privacy Policy. All personal data is processed in compliance with the General Data Protection Regulation (GDPR).

11. Changes to Terms of Use

Duo Bijoux reserves the right to modify these TCU at any time. Customers will be informed of changes through the website or via email. Changes take effect as soon as they are published on the website.

12. Handcrafted and Unique Jewelry

At Duo Bijoux, we take pride in offering jewelry carefully handmade or assembled. Each piece is unique, and slight variations in color, size, or finish may occur compared to the images displayed. These differences, due to the craftsmanship and lighting conditions during photography, reflect the authentic and exclusive nature of our creations.

13. Governing Law and Jurisdiction

These TCU are governed by French law. In the event of a dispute, and if no amicable resolution is reached, the competent courts will be those of Paris, France.

14. Contact Us

If you have any questions about our Terms and Conditions of Use or any other aspect of our website, please contact us:

• Email: contact@duobijoux.com

• Postal Address: 61 rue de Lyon, 75012 Paris, France

We are happy to assist you in your experience with Duo Bijoux. Your satisfaction is our top priority.